homegenius takes all complaints seriously and considers the complaint process critical to maintaining excellent customer service as well as address any issues that may arise. Consumers may submit a complaint by contacting homegenius and its affiliates as follows:
For home search related complaints or concerns, please contact homegenius Real Estate at:
By Email: compliance@homegeniusre.com
By Mail:
homegenius Real Estate
ATTN: Roberto Vannucchi
7730 South Union Park Avenue
Suite 400
Midvale, UT 84047
For homegenius connect related complaints or concerns, please contact homegenius Real Estate at:
By Email: compliance@homegeniusre.com
By Mail: homegenius Real Estate
ATTN: homegenius connect Consumer Complaints
7730 South Union Park Avenue
Suite 400
Midvale, UT 84047
For titlegenius by Radian related complaints or concerns, please contact Radian Settlement Services Inc. and/or Radian Title Insurance Inc. (“Radian”) at:
By Email: titlegenius_complaints@radian.com
By Mail:
Radian
ATTN: titlegenius Consumer Complaints
1000 GSK Drive
Suite 210
Coraopolis, PA 15108
Not every complaint filed with homegenius or its affiliates will be the responsibility or the obligation of homegenius; however, we are dedicated to reviewing and pursuing a complete resolution for each complaint that is both satisfactory to the customer and homegenius and its family of companies.